Contact Us
We'd love to hear from you. Reach out for support, feedback, or business inquiries.
GrahAI is operated by GRAH AI SYSTEMS (OPC) PRIVATE LIMITED — a digital astrology services company (SaaS) based in Bengaluru, India. All services are delivered digitally via www.grahai.com.
For account issues, payment queries, technical support, and general questions. We respond within 24 hours.
Available Monday to Saturday, 10:00 AM – 6:00 PM IST. WhatsApp preferred for faster response.
GRAH AI SYSTEMS (OPC) PRIVATE LIMITED
Ahad Excellencia, Choodasandra, Carmelram, Bengaluru 560035, Karnataka, India
GrahAI is an online platform — all services delivered digitally. This address is for legal correspondence only.
Within 24 hours
We aim to respond to all queries within 24 business hours. Payment-related issues are prioritised and typically resolved same day.
As required under the IT Act, 2000
Common Questions
How do I request a refund?
Email support@grahai.com with your payment ID within 7 days of purchase. Refunds are processed within 5–7 business days to your original payment method.
I paid but my plan is not active.
Please wait 2–3 minutes for payment confirmation. If the issue persists, email us with your payment ID and we will activate it manually within the hour.
Are GrahAI subscriptions auto-renewing?
No. All GrahAI plans are one-time purchases with a fixed duration (30 days, 1 year, etc.). They simply expire — no auto-renewal, no cancellation needed.
Is my payment secure?
Yes. All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We never store your card or banking details.
How are digital reports delivered?
Reports are generated and delivered instantly within your GrahAI account (under My Reports / Dashboard). You can download or re-view them any time.
Do you accept international cards?
Yes — we accept international credit/debit cards (Visa, Mastercard, Amex) and major international payment methods via Razorpay. Prices are shown in your local currency.
Registered office
For formal correspondence and legal notices
GRAH AI SYSTEMS (OPC) PRIVATE LIMITED
Ahad Excellencia, Choodasandra, Carmelram, Bengaluru 560035, Karnataka, India
CIN: U62099KA2026OPC221190·PAN: AANCG0719N
Incorporated: 19 May 2026·One Person Company (OPC), Limited by Shares